[FaithTag] How to Enhance Print Quality

[FaithTag] How to Enhance Print Quality


1.Maintain a High Battery Level for the Printer.

To avoid compromised print quality, please keep the printer's battery sufficiently charged. Please check the battery level of the printer. If it is below 30%, please charge it for 2-3 hours before printing.
The printer's battery status can be checked by double-clicking the power button, which generate a QR code displaying the current battery level.
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Note: For accurate battery information, please refrain from charging the printer while printing the QR code.

2.Clean the Print Head.

 Please use alcohol wipes to clean the cutting section of the printer,  especially where there are black lines, to make sure there is no adhesive residue or foreign objects on the print head.
 Please open the top cover of the printer and locate the print head shown below: 

3.Increase Print Density.

Please adjust the print density in the app. Click on “Print” and adjust the print density in the print preview. 

4. Improve the Quality of Print Images.

The fidelity of printed images heavily relies on the quality of the original image. Please ensure that images are of high resolution to achieve the best print quality.


5. Contact support.

If the issue persists, please contact our support team and provide the following information:
1. Images of both original and the printed output.
2. A demo video about the whole printing process.
3. The printer's SN and firmware version (accessible via the "Phomemo" app)
4. Your order number, purchase date, and purchase platform.

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