Popular Articles
[FaithTag ] How to find the printer's serial number (SN) ?
There are two ways to access the SN of the printer: Connecting to "FaithTag" app or Printing a self-test page. 1. Option1: Connecting to "FaithTag" App to access SN. Open the "FaithTag" App. Tap the printer icon in the upper left corner to search for ...
[FaithTag] How to Prevent Blurry and Missing Prints
Unclear printouts are usually caused by the following reasons: Low battery level/Insufficient print density/Unclean printhead/Subpar image quality 1. Maintain a High Battery Level for the Printer. To avoid compromised print quality, keep the ...
[FaithTag] How to Prevent Blank Printouts
Blank printouts can typically be attributed to the following reasons: Incorrect Paper Type / Improper Paper Loading 1. Confirm Paper Type： Mare sure you are using the thermal print paper, you can verify it by checking the packaging or the product ...
[FaithTag] How to Connect Printer via Bluetooth to Mobile Devices
1. Turning on the Printer Hold the power button for about 3 seconds. Release when the power indicator light is on. 2. Installing the FaithTag App Download the "FaithTag" App either by visiting provided link or scanning the QR code below. Download the ...
[FaithTag]How to Load Thermal Paper and Print Correctly
1. Load the Thermal Paper Roll Properly Open the printer's top cover and load the thermal paper roll. Close the top cover properly. Here are demo videos about how to install thermal paper roll correctly: 2. Check the Status of the Printer Power on ...